We use appropriate technical, administrative and physical procedures to prevent loss, misuse or alteration of your information. For example, we use Transport Layer Security (TLS/SSL) to encrypt the information we exchange with you. That way, access to data is limited through the use of technological safeguards. We also comply with payment card industry data security standards during the processing of credit and debit card transactions.
We encourage you to use complex passwords and to change them regularly. While we use both passwords and usernames to protect information online, we also protect your information offline. Only Associates who need the information to perform a specific job are granted access to our Customers' data. Associates who violate Customer privacy safeguards are subject to disciplinary action, including termination.
Do Not Track
Personal Health Information
Children's Online Privacy
Our websites are for a general audience and are not geared toward children. We do not knowingly collect personal information from children under the age of 13 without prior consent of a parent or guardian. If you believe your child may have disclosed personally identifiable information to us, please call 1-800-KRO-GERS (1-800-576-4377) and we will remove it.
Your Communications Preferences and Choices
We value our relationship with you, and communications are an important part of that relationship.
We understand that our Customers are individuals, and communications preferences will vary by Customer. That is why we offer you the ability to manage what types of communications you receive from us, and the ability to manage or change your preferences. Here's how you can do so:
Email, Mobile and Online Communications
If you have an online account with The Kroger Co., you can manage your subscriptions to email, mobile and online communications programs, such as our Weekly Ad and Specials & Promotions emails, via your Communications Preferences.
If you would prefer that your purchase history not be used to personalize advertising you already receive online, on mobile devices or in other digital channels, you can choose and manage your preferences via your Communications Settings or contact us at 1-800-KRO-GERS (1-800-576-4377). Please allow a reasonable amount of time for any changes to your settings to take effect.
You can control your exposure to most interest-based advertising through the Digital Advertising Alliance, a group that has developed self-regulatory principles for interest-based advertising. Visit YourAdChoices.com for more information. In addition, some websites (such as Facebook) offer the ability to opt out of interest-based advertising directly on their sites.
Please allow a reasonable amount of time for any changes to take effect.