Guarantees

Littman Jewelers offers the same great guarantees online as well as in our 375+ retail stores nationwide. These guarantees are not part of the Lifetime Jewelry Care Plan.

Lifetime Loss and Damage Guarantee
We will replace any diamonds or gemstones* purchased from Littman Jewelers, free of charge, if they become chipped, broken or lost from the original mounting. This guarantee applies to purchases up to $15,000.

*Emeralds, Opals and Pearls are excluded

To maintain your Lifetime Loss and Damage Guarantee you are required to bring your item (described on this guarantee) and this Fine Jewelry Guarantee document to Littman Jewelers for inspection every six months. Upon completion of the inspection, our Associates will update the inspection record on this guarantee. Our Associates will inform you of any repair work necessary due to normal wear to preserve the integrity of your jewelry. You are responsible to have all repairs completed by our representatives, at your expense**, to maintain your Lifetime Loss and Damage Guarantee.

**Unless covered by our optional Lifetime Jewelry Care Plan

Your Lifetime Loss and Damage Guarantee does not cover theft, abuse or mysterious disappearance. Tampering, mistreatment or non Littman Jewelers modification/repair of your diamond or gemstone jewelry will nullify this guarantee.

Mounting Guarantee
We will guarantee your mounting against defects in material craftsmanship for one year from date of purchase. We will repair or replace your mounting if any defects are found.

Free Lifetime Inspection and Cleaning
Bring your diamond or gemstone jewelry into Littman Jewelers as often as you wish for free cleaning and inspection.

Lifetime Diamond Trade-in Privilege
You may trade in your Littman Jewelers diamond solitaire ring, solitaire pendant, solitaire earrings, diamond engagement ring or diamond bridal set, for its full purchase price (exclusive of tax and shipping) toward the purchase price of a new diamond jewelry item that is at least double the price you paid for your original diamond purchase. Precious and semi-precious gemstone jewelry (with or without diamonds), diamond jewelry items set in metals other than gold, platinum or palladium, and clearance jewelry are not eligible for trade-in.

Guarantee of Satisfaction
If for any reason you are not completely satisfied with your purchase, we will gladly accept your return up to 60 days from date of purchase. (Watches may be returned within 30 days if they have not been worn or sized). Sales receipt must accompany this guarantee.

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